JioMart Reviews, Complaints, Feedback, Service & Shopping Experience

JioMart Reviews: Read the reviews on customer service, feedback, complaints, frauds, pricing and online shopping experience on JioMart’s website and app.

Reliance JioMart is India’s e-commerce platform owned by Reliance Ltd. E-commerce was launched to change the shopping experience of Indian through best-in-class products and services. But as the website went live in more than 200 cities and towns, customers from across the country felt upset and sad due to early issues in logistics and quality. Many customers use their social media handles to write JioMart reviews about their experience.

The service of JioMart was initially launched in Kalyan, JioMart Navsari, Navi Mumbai and Thane but later the JioMart operations expanded to big metro cities and towns such as Delhi, Mumbai, Gurgaon, Noida, Kolkata, Hyderabad, Bangalore, Pune and more.

The company is now planning to list healthcare, electronics and pharmaceuticals products on the JioMart after a massive response from the users of India. So far there are very mixed reviews on JioMart related to its customer service, feedback, complaints, frauds, pricing and online shopping experience.

JioMart Reviews, Complaints, Service & Shopping Experience

The customers of Jiomart have shared the shopping experiences they faced while placing an order to getting delivered to their doorstep. JioMart customers posted their reviews on Twitter, Quora, Facebook Page and other consumer forums.

If you take look at the JioMart reviews by the customers, you will find the most reviews and complaints portrait that the company is struggling with inventory management and delivering of the product on the time. The quality of the product delivered by JioMart is also not up to the mark.

Here are some of the problems faced by the customers of JioMart:

  • Products delivery are getting delayed
  • Accuracy of the delivery date
  • Cancelled deliveries
  • Missing products
  • Poor customer care and support team
  • Product Quality

JioMart is run by Reliance and they are known for their quality services and products. So, we are very positive that the early issue faced by the customers will be resolved soon and the best products and customer services will be offered by the company. The company also partnering with Kirana store to deliver the product fast.

jiomart reviews

Here are some of the JioMart reviews posted by customers on social media:

I ordered on 12th July. 15944978399009311M. They kept bouncing back and forth with the date of delivery. And now to my amazement they have already delivered the order and transaction is done.

I didnt even receive the order, not even seen where the hell they delivered.

I was ordered items in jio mart on 12 july 2020 till date I have received only 2 items I was mail in your company mail address [email protected]

This is a very bad experience with #JioMart
– Poor quality of fruits & vegetables
– Expired food items.
– No response from customer care
– my orders got declined and the amount was deducted but still, neither the items delivered nor amount is refunded
– Hard to communicate with careA fraud delivered only one pack of Rice Brain oil but took money and raise the Invoice for two packs. Customer should not allow for such fraud e commerce company, even lodging complaint did not bear any fruit, we should feel ashamed that we believe on them. Most disgusting and unprofessional attitude. For mere Rs.100 they are telling lie.This is a very bad experience with #JioMart
– Poor quality of fruits & vegetables
– Expired food items.
– No response from customer care
– my orders got declined and the amount was deducted but still, neither the items delivered nor amount is refunded
– Hard to communicate with care

Hi, my service no -0022605241in jiomart. The amount 1324/- deducted on 5th July. Till now they have not refunded amount. Initially, the app was showing payment declined and after 7 days they have remove the order status also. Now they have not share any Level 2 representative contact number, accepts orders and simply cancel it on the delivery date for no reason (E.g. my order# 15942799969013235W). Hence sincere advise is not to depend on for your planned purchases, wasting your precious time.

JioMart run by Reliance Retail is operating services with its e-commerce website and on WhatsApp where it sells all kinds of grocery and daily items such as staples, beverages, fruits and vegetables, snacks, dairy and bakery, personal care, home care and baby care products.

Share your reviews on JioMart with us below in the comment box, we would love to know your feedback and reviews.

6 thoughts on “JioMart Reviews, Complaints, Feedback, Service & Shopping Experience”

  1. Order grocery items on jiomart, all the product like biscuits, maggi were delivered in very bad conditions , crushed

    Waste of money.. Also delivered late too

  2. Ref: 16571279610256431A Jiomart order.

    This was my LAST (and first) order with jiomart for foreseeable future.
    1. There was a delay in delivery
    2. When I tried to cancel the order, it said go to order section and cancel it (if it has not been shipped). I couldn’t find cancel button anywhere.
    3. After 4 attempts, I was able to get through to human voice who was totally clueless about the cancellation process. To kind of forestalling me off, he asked me to refuse to accept the delivery and the order would be cancelled. When the deliveryman came, he refused to cancel the order informing me that money will not be refunded in any case.
    4. Looked like the sourcing people at Jiomart are incentivised to collect garbage from the local vegetables market. Had to throw all of vegetables and fruits (Amt 603) in the dust bin.

    I always thought Bigbasket is worst, but Jiomart have comprehensively beaten them. Bigbasket atleast employ sensible cust care people and their returns policy is also well laid out.

  3. I was ordered kodak tv 55inch and paid rs 23490.1 on 25.1.23 but my order canceled by jio mart so i was tried to contact but not available to contact them & i was request to send my money but up today’ they not refund my ammount i bilived that releance co is a rilliable but it is not true it is fraud co now i want go to honorable court

  4. Out of 5 product i had ordered i received ROTTEN 1kg Anjeer after 3 complaint and in portal it’s showing refund initiated but no refund even after a month’s time this is how Juo Mart works as compared to Amazon and Flipkart they take back product back and refund on time yahee Karan hain Indian e- commerce companies like Jio Mart is doing frauds by not taking responsibility of their sellers
    Raddi hain Jio Mart aur expect bhi kya karoge nalayak logon se,
    K Swaminathan
    Very poor show by Jio Mart zindagi main dobara I’ll not buy from Jio Mart


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