Reliance Retail-owned JioMart app is now one of the leading e-commerce company in India. The company recently crossed the 4 lakh orders a day mark and its app has crossed the one million downloads mark on the Google Play Store. After getting an enormous response, the Jiomart customers now facing refund and return related issues. If you are one of them who is looking for the JioMart Refund & Return Policy then read the complete.
The jiomart.com was launched by Reliance in nearly 200 cities and towns across the country which got instant success. The Jiomart app is now available for iOS devices and Android devices.
JioMart Refund & Return Policy
Jiomart provides the best quality products to the customers. The company have
have a “no questions asked return and refund policy” which allow the customers to return the product at the time of delivery if they are not satisfied with the quality, freshness or physical condition of the product.
At the time of delivery, the customers can return the products and the delivery person will take the product back.
If the order is already paid online then it will be refunded back to your original payment modes such as credit card, debit card, net banking or wallets.
You can also choose Jiomart credit that can be credited to your store credit account which can be used for your future orders.
If the products are delivered to you then, in that case, the product can only be returned if the product condition is found to be damaged, broken, faulty or different from the ordered one.
Before returning, make sure that the product is sealed/unopened/unused and in original condition.
|Product Category||Reason for Return: Damaged / Faulty / Broken/ Leaking|
|Bread / Fruits & Vegetable / Eggs||Within 1 day of delivery|
|Dairy Products||Within 1 day of delivery|
|Non Food||Within 3 days of delivery|
|Packaged Food||Within 3 days of delivery|
In order is undelivered due to any reason then the money will be refunded to you through the same mode of payment used at the time of purchase.
How to Get Back Money of Your JioMart Order?
The refund time to reflect in your bank account or wallet will be between 3 to 15 working days depending upon the mode of payment chosen by you.
Sometimes banks or financial intermediaries take a longer time to process the refund request.
In case you do not get the refund then you can contact Jiomart customer care team to help you.
You can also cancel your order fully or partially anytime up to the cut-off time of the slot for which you have placed an order by calling Jiomart customer service. You can also get more information about the JioMart Refund & Return policy on the official website.